Bank Introduction Template

Email Templates Used to Introduce the C21 Team to Treasury Management Team

Email Introduction Template

Please use a variation of the email templates found below to introduce the Check21.com team to your banks Treasury Management Officer(s). Please ensure your Point of Contact at Check21.com is CC'd on all emails to the bank related to the services listed below.

X9 Email Template (Used for Check Scanning Only)

(NAME OF TREASURY MANAGEMENT OFFICER),

I've CC'd the Check21.com team on this email. We will be using Check21.com's Check Scanning solution to automate our Accounts Receivable process. In order to utilize the solution, we will need the following bank services:

  1. Direct Connect - Ability to connect via SFTP, FTPS, or FTP to the financial institution.
  2. X9/ICL (Image Cash Letter Service) - Ability to upload X9.37 (Check21) Image Cash Letter files for processing to the financial institution via Direct Connect.
  3. Optional** - Returns Service - Ability to download any check returns (i.e. NSF's, Account Closed, etc.) files via Direct Connect or email services.

If you can communicate with both us and the Check21.com team as we establish these services, it would be greatly appreciated.

Thank you,
(YOUR NAME)

ACH Email Template (Used for ACH Only)

(NAME OF TREASURY MANAGEMENT OFFICER),

I've CC'd the Check21.com team on this email. We will be using Check21.com's ACH solution to automate our Accounts Receivable and Payable processes. In order to utilize the solution, we will need the following bank services:

  1. Direct Connect - Ability to connect via SFTP, FTPS, or FTP to the financial institution.
  2. NACHA File Service - Ability to upload NACHA Balanced/Unbalanced files for processing to the financial institution via Direct Connect.
  3. Optional** - Returns Service - Ability to download any ACH returns or Notice of Change (i.e. NSF's, Account Closed, etc.) files via Direct Connect or email services.

If you can communicate with both us and the Check21.com team as we establish these services, it would be greatly appreciated.

Thank you,
(YOUR NAME)

ACH & X9 Email Template (Used for ACH and Check Scanning)

(NAME OF TREASURY MANAGEMENT OFFICER),

I've CC'd the Check21.com team on this email. We will be using Check21.com's Check Scanning and ACH solutions to automate our Accounts Receivable and Payable processes. In order to utilize the solutions, we will need the following bank services:

  1. Direct Connect - Ability to connect via SFTP, FTPS, or FTP to the financial institution.
  2. X9/ICL (Image Cash Letter Service) - Ability to upload X9.37 (Check21) Image Cash Letter files for processing to the financial institution via Direct Connect.
  3. NACHA File Service - Ability to upload NACHA Balanced/Unbalanced files for processing to the financial institution via Direct Connect.
  4. Optional** - Returns Service - Ability to download any check returns (i.e. NSF's, Account Closed, etc.) files via Direct Connect or email services.
  5. Optional** - Returns Service - Ability to download any ACH returns or Notice of Change (i.e. NSF's, Account Closed, etc.) files via Direct Connect or email services.

If you can communicate with both us and the Check21.com team as we establish these services, it would be greatly appreciated.

Thank you,
(YOUR NAME)